PRIVACY POLICY

Principles of personal data processing

Principal Elektrik s.r.o.,

with registered office: Osadní 869/32, 17000 Prague, Czech Republic,

ID number: 03402614, e-mail: shop@pelek.eu, phone: +420774242766 (hereinafter referred to as "Administrator")

for the sale of goods
through the online store operated by pelek.eu s
named Principal Elektrik s.r.o.

Personal data protection is very important to us.
The aim of this document will be to acquaint you with all the information that concerns
processing of your Personal Data if you use the Online Store within
online shop pelek.eu;. We encourage you to read this processing policy
Personal data read. If you have any further questions regarding
processing of your Personal Data, please contact us by e-mail shop@pelek.eu.

Definition. For better clarity and orientation, they are in these
principles of Personal Data processing, the terms used in these principles are given
they often repeat:

— Online store: online store
operated by an administrator named Principal
Elektrik

s.r.o through the online store pelek.eu;

— GDPR: Regulation of the European Parliament a
Council Regulation (EU) 2016/679;

— Personal data: any
information about the User on the basis of which it can be directly or indirectly identified
identify;

— User: natural person, k
to which the Personal Data relates, most often it will be a customer or potential
customer, also referred to as "you";

— Processor: executes
Personal data processing activities based on a contract or other mandate for
administrator;

1. Basic data

Your Personal Data is collected
through the online store pelek.eu; and/or directly by us. In both cases
we may be in the position of data controller. If your Personal Data is processed on
online store pelek.eu;, read their Personal Data Processing Policy (https://pelek.eu/cs/pages/privacy-policy-1).

We process the following Personal Data about you:

— name and surname, contact details (esp
e-mail, telephone number), address;

— invoicing data and bank connection (data
necessary for accounting);

— the information you give us in
as part of communication with us (in particular, it will be your questions and answers to
your questions, communication with you).

We do not process Special categories of Personal
data.

2.
For what purpose do we process personal data and what is the reason for processing

2.1 Performance of the contractual relationship and
related legal obligations. The reason for the processing of Personal Data
is the fulfillment of the purchase contract and related obligations (delivery of goods, management
accounting, settlement of complaints or if you exercise your right to
return of goods). We will process your first and last name, contact information
(residential address and delivery address, e-mail and telephone number), possibly others
billing data. Personal data is processed for the duration of the contract
relationship and subsequently 4 years after his
end (here we are interested in keeping some Personal Data related to
purchase contract for the purpose of protecting our interests). We have a legal obligation
archive accounting and tax documents. The retention period of this data can be up to 10
years from the end of the tax period in which the performance took place. If it is
necessary for the purpose of delivery and payment, Personal Data will be collected by us
transferred to an authorized transport company or an authorized credit institution.

2.2 Payment by card. If us
you enter your payment card details, we do not have access to the complete details. We know
only that you pay by card and the card data is processed by the recipients of this data,
who will process the payment for us.

2.3 Execution
of the order. In order to process your order, we also cooperate with
other service providers (carriers and others) who help us with fulfillment
concluded contracts. We transfer your data to these partners only for the purpose of fulfillment
obligations from the purchase contract.

2.4 Communication with customer
support, complaints or other inquiries. If you contacted us, then your
We process personal data based on your consent for the purpose of handling the inquiry
or complaints. We may process the following Personal Data about you: name, surname,
phone number, e-mail, information about your order. Closed questions and complaints
from customer support are regularly deleted, but no later than 4 years from
processing a query or complaint.

2.5 Reviews. Evaluation of ours
customers is important to us. We will publish reviews if we have to
you give consent (you give a review for the given product or service). We can about you
process the following Personal Data: name, surname, e-mail, order details. IN
in the case of your express consent, we will also process photos and Personal data
data that is part of the text of the review. Reviews are embedded in the appeal
your consent, but for a period of 5 years at the latest.

2.6 Customer Ratings. You can
share your shopping experience and rate individual products. For
evaluating your feedback regarding individual purchased goods
we may use other Processors.

2.7 Legal Obligations. Personal
we may transfer the data to third parties other than the Processors listed below, if
required by law or in response to legal requirements of public authorities or to
requesting court in lawsuits.

2.8 Age Restrictions. In case
age-restricted goods, we verify that you have reached
of the required minimum age in accordance with applicable legal regulations. Behind this
for this purpose we use an identification service that allows us to verify your age.

2.9 Digital Products. If
it is necessary to update goods with digital elements or digital products,
we process the data you provided when ordering.

3.
Communications

3.1 Emails we may
send. As part of the sale of our goods or services, we may send to customers
emails that relate to:

3.1.1
delivery notifications, delivery date updates

3.1.2
tax documents, invoices

3.1.3
providing a return label.

4.
Processors

Yours
Personal data may be transferred to our business partners (Processors) or
to other third parties, if required by law.

We use
only verified Processors with whom we have a written contract, a
who give us at least the same guarantees as we give you. It is only about
Processors who are from the European Union, or from countries that were
declared and recognized as safe, or from countries with which we have closed standards
contractual clauses in accordance with Article 46 GDPR and who provide your Personal Data
a comparable level of protection as in the case of the use of GDPR and Czech law
regulations. All of our Processors are bound by confidentiality obligations and
may not use the Personal Data provided for any other purpose than for which
we have made them available in accordance with this policy.

— Carriers (see article 2.1 Fulfillment
contractual relationship and related legal obligations):

Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS  

— Processing
orders (see article 2.1 Fulfillment of the contractual relationship and legal obligations with
related to it): Pelek.eu, BaseLinker

— Accounting (see article 2.1 Fulfillment
contractual relationship and related legal obligations):

ABRA

5. What are your rights?

Where to contact us? Email us at shop@pelek.eu, or
to the address of our headquarters.

When will we get it done? We will reply to you within one month at the latest. If
the provision of information would endanger the privacy of other persons, or the provision would be
disproportionate to the risks or costs of providing them, it is possible that we will not
be able to comply. In the event of a repeated request, the administrator will be entitled to a copy
Personal data charge a reasonable fee.

— Right of access. Confirmation,
whether we process your Personal Data. Information on processing purposes, categories
Personal data, recipients to whom they are made available, time of processing, o
existence

the right to demand
from the administrator to exercise one of the rights listed below. The assumption is that they won't
the rights and freedoms of other persons are adversely affected.

— Right to rectification. Request a correction
inaccurate Personal Data.

— Right to erasure. If
there is no other reason to process this data further than requested by you
we delete or completely anonymize the data.

— The right to restriction of processing. If
you believe that we are processing the data incorrectly - whatever the reasons
processing or its extent, please let us know.

— The right to be notified of correction, erasure
or restriction of processing. If you contact us with a request, we will
inform you of the result, unless this is impossible (e.g. email address,
from which you wrote to us no longer works).

— Right to portability. We can
your data that you have provided to us in a structured and machine-readable format
format, provide at your request to another administrator.

— The right to object. If
we process your data for legitimate interest (e.g. sending a newsletter). It's on
us to prove our legitimate interest, if we agree with you,
we will stop this processing.

— Right to withdraw consent. If
if you have changed your mind, please write to us. Processing related to marketing and
commercial purposes can be revoked at any time.

— Automated individual
decision making including profiling. You have the right not to be the object of any
decision based solely on automated processing, incl
profiling that would have legal effects for you or similarly significantly affect you
affected. We respect your rights, so we do not perform profiling.

6.
Conclusion

read the
please also the Statement on the protection of personal data on the online store pelek.eu (https://pelek.eu/cs/pages/privacy-policy-1). In this document you will find more information about
when the online store pelek.eu is the controller of Personal Data and how with your data
loading

These Policies
processing of Personal Data can only be changed in writing. In case
any questions regarding our Personal Data Processing Policy at
please contact us via the e-mail address shop@pelek.eu.

If you will
unsatisfied, you can submit an initiative or complaint to the Protection Office at any time
personal data, based in Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more at https://www.uoou.cz).

These policies
Protection of Personal Data is effective from 01.01.2024